Goat Horn Stainless Steel Thermos Mug – Insulated Coffee & Tea Flask for Couples | Travel-Friendly Hot Water Bottle

Shipping Policy

We offer worldwide shipping for our products, which are drop shipped from our supplier to your shipping address. We strive to ensure that your order is processed and shipped as quickly as possible.

Processing Time:

Orders are typically processed and shipped within 2-5 business days. Please note that processing time may be longer during holidays or high-volume sales periods.

Shipping Time:

Shipping times vary depending on the destination country and shipping method selected. Shipping times are estimated and not guaranteed. Below is an estimate of shipping times by region:

• United States: 7-20 business days
• Canada: 10-30 business days
• Europe: 10-30 business days
• Australia and New Zealand: 10-30 business days
• Rest of the World: 15-45 business days

Please note that shipping times may be longer during holidays or high-volume sales periods.

Shipping Methods:

We offer a range of shipping methods, including standard shipping and expedited shipping. Shipping options and costs will be displayed during checkout.

Customs and Import Taxes:

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays or additional fees incurred during the customs process.

Order Tracking:

Once your order is processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to track your order on our website or on the carrier's website.

If you have any questions or concerns about shipping or tracking your order, please contact us, and we will be happy to assist you.

Returns Policy

We want you to be completely satisfied with your purchase from our store. If you are not satisfied with your purchase, we offer a hassle-free return policy to ensure your complete satisfaction.

Our return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team via email or phone with your order number and the reason for your return. We will provide you with instructions on how to proceed with your return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Please note that shipping costs for returns are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions or concerns about our returns policy, please contact our customer service team, and we will be happy to assist you.